Standards of Guest Services

We will recognize that our first responsibility is to our guests, who are the sole support of each and every one of us.

We will be on time, every time.

We will assist our guests in every way possible.

We will be friendly and courteous, no matter how difficult the going gets.

We will take pride in the clean, cared-for condition of our shuttles, and in the professionalism of our own personal appearance.

We will respond with urgency to any problem that jeopardizes these standards.